Privacy Policy — ClicknPlayZone

1. Data Controller

The entity responsible for processing your personal data is:

2. Information We Collect

We collect only information that is necessary for providing our car rental services and maintaining the website.

2.1. Information You Provide Directly

This may include:

• Your name and contact details (such as email address or phone number)
• Driver's license and identification information for rental verification
• Payment information for rental transactions
• Messages submitted through contact or rental inquiry forms
• Rental preferences and special requirements

2.2. Information Collected Automatically

When you use our website, certain data may be collected automatically via cookies and analytics tools, including:

• IP address
• Browser type and version
• Device and operating system information
• Pages viewed and time spent on the site
• Referring or exit pages

We do not collect sensitive personal data such as health, biometric, or political information.

3. Why We Process Your Data

Your personal data is processed strictly for legitimate and defined purposes, including:

• Processing rental requests and managing reservations
• Responding to customer service inquiries and support requests
• Verifying identity and eligibility for vehicle rentals
• Processing payments and maintaining rental records
• Improving website functionality and user experience
• Complying with legal and regulatory requirements
• Providing roadside assistance and emergency support when needed

We do not use personal data for profiling or automated decisions that have legal or similarly significant effects.

4. Legal Grounds for Processing

Our processing activities rely on the following GDPR legal bases:

• Consent – for newsletters, optional communications, or non-essential cookies
• Contractual necessity – when data is needed to provide rental services or fulfill reservations
• Legitimate interest – for analytics, security monitoring, and fraud prevention
• Legal obligation – for accounting, tax, or regulatory compliance

5. Cookies and Tracking Tools

ClicknPlayZone uses both essential and optional cookies to:

• ensure proper website operation
• save user preferences and rental search filters
• analyze visitor behavior and improve services
• enhance overall user experience and website performance

You can control or disable cookies at any time through your browser settings.

6. Data Storage and Security

We apply appropriate technical and organizational measures to protect personal data, including:

• secure encrypted connections (HTTPS)
• restricted access to databases with role-based permissions
• regular system backups and security updates
• ongoing security monitoring and incident response procedures
• secure payment processing through certified providers

Personal data is retained only for the period necessary to achieve the purposes described in this Policy, typically for the duration of your rental relationship and as required by law.

7. Data Sharing

Your information may be shared only with trusted third parties where necessary, such as:

• vehicle suppliers and rental partners
• website hosting and IT service providers
• analytics services (for website improvement)
• payment service providers and banks
• insurance companies for coverage verification
• public authorities when legally required

We never sell or exchange personal data for marketing purposes. If data is transferred outside your jurisdiction, appropriate safeguards are applied.

8. Your Rights Under GDPR

You have the right to:

• access your personal data and receive information about how it's processed
• correct inaccurate or incomplete information
• request deletion of your data ("right to be forgotten")
• limit how your data is processed
• object to processing based on legitimate interests
• receive your data in a portable format
• withdraw consent at any time

To exercise these rights, contact us at: info@clicknplayzone.com

9. External Links

Our website may contain links to third-party websites such as vehicle supplier sites, payment processors, or partner services. We are not responsible for their content or privacy practices and recommend reviewing their Privacy Policies separately.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our services or legal requirements. Any changes will be published on this page along with the revised date. We will notify you of significant changes via email or website notification.

11. Contact Information

If you have questions about data protection or this Privacy Policy, please contact us: